Financial Aid FAQ's

Listed above are some of the most common financial aid questions our office receives.


We encourage you to click on the question to be taken to a page filled with comprehensive, in-depth answers to your financial aid questions. Many of the FAQ's have video's that will help in explaining the answer.


OR - clicking on the 'Click to Watch - FATV' icon below will take you to playlists of videos to assist your understanding of Financial Aid. This feature provides numerous relevant videos with answers to many more questions than those listed here. 

Check it out…

If you cannot find an answer to YOUR financial aid questions please contact us at or call our office at 214.333.5363.

Financial Aid Forms Questions about Fees & Payments Contact Financial Aid


The IRS Data Retrieval Tool (DRT) on the Free Application for Federal Student Aid (FAFSA) is currently unavailable and is expected to continue to be unavailable until fall 2017.

This inconvenient outage does not prevent students and parents from completing the FAFSA. It may still be completed using their 2015 tax information for both the 2016-17 and 2017-18 financial aid years. 2015 tax information will, however, need to be entered manually in those fields on the FAFSA as long as the DRT is unavailable.

For more information, view this video.

If you have any questions, please contact the Office of Financial Aid at 214-333-5363 or


Financial Aid Questions? Get Video Answers Ready to Apply? Thinking About DBU? Grants Scholarships Loans Tuition & Housing Costs

Information regarding specific yearly amounts for each Federal Aid program is available in the FINANCIAL AID STUDENT GUIDE, published annually by the US Department of Education.

Click HERE to view that publication online.